内容简介

Today's worker is empowered and intelligent, and no longer can you expect overbearing, high-pressure management tactics to improve performance. In the modern workplace, managers are discovering that they must work in partnership with their employees, providing them with the tools they need for success by first determining exactly what those tools are.
　　How to Be a Great Coach provides guidelines, best practices, and state-of-the-art approaches for working with, instead of against, your employees, boosting their motivation, performance, and productivity. This results-focused book examines 24 innovative and proven approaches for getting the best efforts from your employees by giving your best, and earning their respect by first learning how to:
　　Solicit their opinions-and take them seriously
　　Be willing to take the hit for your own mistakes
　　Ask targeted questions and patiently await answers
　　Communicate your willingness to hear complaints
　　Foster independence, not subservience
　　Explain your expectations clearly
　　Always advocate for your employees
　　When your employees do well, you do well. Learn all about today's most effective coaching methods--what they are, how they work, and how you can use them to dramatically improve the performance of your employees--in the focused, hands-on leadership guide How to Be a Great Coach.
　　The most effective supervisors are the ones who work with, not against, their employees. A boss needs to encourage employees to use their strengths and talents for the betterment of the organization, as well as their own careers. In How to Be a Great Coach, you'll find proven methods and best practices for becoming a manager who uses motivation, not intimidation.
　　作者简介：
　　Marshall Cook is a professor in the Division of Continuing Studies at the University of Wisconsin-Madison. He is the author of nearly a dozen books, including Effective Coaching and Time Management.