个人简介

Robin Kessler is currently president of The Interview Coach, a human resources and career consulting firm in Houston, Texas. She has more than 20 years experience improving interviews, resumes, presentations, and organization communications as a human resources professional, consultant, career coach, and adjunct professor. Kessler is author of Competency-Based Interviews and Competency-Based Resumes, the first books to teach people to write their resumes and prepare for interviews considering the competencies employers are looking for. She has trained managers and employees to write effective, competency-based statements on their performance reviews and to communicate about competency-based accomplishments. She has her B.A. and M.B.A. from Northwestern University.

内容简介

Managers working in today's organizations often focus more on results than on the people who achieve those results. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization.
Performance reviews have changed significantly in the past few years. Companies today are looking for the key characteristics, known as competencies, that help the most successful people in their field to be so successful. Managers and employees need to focus on those competencies, especially during performance review discussions.